Presentation Communication Skills Training

  • Selling Your Ideas and Motivating Others
  • Technical Presentations that S.C.O.R.E
  • Communicating with Influence
  • Meaningful and Memorable Messages

Telephone Communication Skills Training

  • Sell to different behavioral styles.
  • Use their voice to increase trust and project a positive impression.
  • Use positive, proactive language and acknowledgment to handle difficult situations effectively.
  • Leave clear, concise voice mail messages using our organizer.

 

Personal Coaching

 

  • One-on-One Consultation or Team Consultation
  • Personal Communication Skills Coaching
  • Communicating with Influence

An Organization’s Key People Need to Convey Expertise, Confidence and Authority

Impact Communications, Inc. is a national communications skill-building training organization that is committed to helping individuals craft powerful messages and deliver them confidently. No matter what your business, achieving mission-critical objectives and keeping a competitive edge are what counts. Impact Communications, Inc.’s presentation skills, telephone skills, and personal coaching classes will ensure that the professionals in your organization communicate your messages successfully and are perceived in the best possible manner. Read More »


Presentation Communication Skills Training

Tailored Presentation Communication Skills Training to address specific issues for an individual or company-wide. Training can be developed for one-on-one or for groups. Our training focuses on what makes a great presentation and how to present a great presentation. You will learn to:

  • Create clear, concise messages that persuade others using the 15-Minute Planner.
  • Balance information with relationship elements.
  • Engage your audience.
  • Eliminate distractions.
  • Interact effectively with visual aids.
  • Control question and answer sessions.
  • Harness fear and be yourself.
  • Become credible, confident and authentic communicators.
  • Answer difficult questions and handle challenging situations effectively.
  • Have immediate impact.

Telephone Communication Skills Training

Our Telephone Communication Skills Training can be tailored as an in-house program, for specific groups or for individuals and organized to address specific issues. Refined and proper telephone skills help to keep existing clients. You will learn to:

  • Exceeding customer expectations every.
  • Effective Telephone Skills for Inside Sales Representative.
  • Coaching Award Winning Customer Service.
  • On-the-Job Telephone Coaching.

Recent Blog Postings

Making Collaboration between Virtual Teams Succeed

Making Collaboration between Virtual Teams Succeed

Most mid-size and large corporations not only have a global presence, but now rely on virtual teams to help them accomplish mission critical objectives. It is not uncommon for people in Raleigh to work with team members in Toronto, Mexico City, Shanghai and Bangalore. While on the surface, these teams work, collaboration could and should be a lot better. How? A critical ingredient to any team’s success is strong relationships.

Speaking to Direct Reports Requires Forethought

Speaking to Direct Reports Requires Forethought

So often when leaders speak downwardly to their direct reports, they don’t think about it. They just do it without much thought. To the person on the other side of the table or on the other side of the line, the meeting is important. Speaking to one’s direct reports requires thinking ahead. When executives shoot from the hip, they may seem attacking and downright insensitive. The behaviors modeled are anything but exemplary. This article includes important tips.

Who Needs Executive Presence? You Do!

Who Needs Executive Presence? You Do!

Your boss tells you that you need to work on Executive Presence. However, you are swamped, doing the job of three people and attending one meeting after another. In theory, you agree that it would be great to develop Executive Presence, but yet, you don’t really know what you should be doing differently. Additionally, you don’t have time to address this now. You will tackle this when and if you ever have some “downtime.” Does any of this sound familiar?

error: Content is protected !!