- What You Need to Know about Anger Management
Mergers, acquisitions, divestitures, foreign takeover, the down economy, new technologies and the demand for information have created stress and conflict in the workplace. Your score as a business professional depends on how well you handle anger and “challenging” people. The Copewell System of Anger Management℠ was developed by Impact Communications, Inc. to help you. It […]
- An American Accent — Here Are Some Good Resources
In one month, Impact Communications received 17 requests for help in achieving an American accent. We heard from actors and actresses living outside of the U.S. who want to expand their career options. We also heard from inside sales and call center representatives in India, the Philippines, and Europe, as well as business people in […]
- Influence Shouldn’t Be a Crapshoot!
As a child, many of us crossed our fingers in the hopes that we could persuade our mothers to allow us to do something, maybe go to a movie, stay up late or come in after curfew. As business people, we can’t afford to go into that all-important meeting “hoping” our client or our boss […]
- The Big 5: Why Executives Table an Issue
Most people get what they deserve! If they do a good job of presenting their idea, they get what they deserve. If they do a poor job, they also get what they deserve. This is what one COO I have coached said. My question to you is did you get what you felt you deserved when you left a meeting with a senior leader. If not, perhaps you were doomed because of the Big Five, the top five reasons Executives say “No” or table an issue.
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