Presentation Communication Skills Training

  • Selling Your Ideas and Motivating Others
  • Technical Presentations that S.C.O.R.E
  • Communicating with Influence
  • Meaningful and Memorable Messages

Telephone Communication Skills Training

  • Sell to different behavioral styles.
  • Use their voice to increase trust and project a positive impression.
  • Use positive, proactive language and acknowledgment to handle difficult situations effectively.
  • Leave clear, concise voice mail messages using our organizer.

 

Personal Coaching

 

  • One-on-One Consultation or Team Consultation
  • Personal Communication Skills Coaching
  • Communicating with Influence

An Organization’s Key People Need to Convey Expertise, Confidence and Authority

Impact Communications, Inc. is a national communications skill-building training organization that is committed to helping individuals craft powerful messages and deliver them confidently. No matter what your business, achieving mission-critical objectives and keeping a competitive edge are what counts. Impact Communications, Inc.’s presentation skills, telephone skills, and personal coaching classes will ensure that the professionals in your organization communicate your messages successfully and are perceived in the best possible manner. Read More »


Presentation Communication Skills Training

Tailored Presentation Communication Skills Training to address specific issues for an individual or company-wide. Training can be developed for one-on-one or for groups. Our training focuses on what makes a great presentation and how to present a great presentation. You will learn to:

  • Create clear, concise messages that persuade others using the 15-Minute Planner.
  • Balance information with relationship elements.
  • Engage your audience.
  • Eliminate distractions.
  • Interact effectively with visual aids.
  • Control question and answer sessions.
  • Harness fear and be yourself.
  • Become credible, confident and authentic communicators.
  • Answer difficult questions and handle challenging situations effectively.
  • Have immediate impact.

Telephone Communication Skills Training

Our Telephone Communication Skills Training can be tailored as an in-house program, for specific groups or for individuals and organized to address specific issues. Refined and proper telephone skills help to keep existing clients. You will learn to:

  • Exceeding customer expectations every.
  • Effective Telephone Skills for Inside Sales Representative.
  • Coaching Award Winning Customer Service.
  • On-the-Job Telephone Coaching.

Recent Blog Postings

Tips from the Experts on How to Open

Tips from the Experts on How to Open

The hardest part of any presentation is the opening. Obviously, gaining people’s attention is critical. If you don’t captivate them as you begin, it’s not likely you will get them to listen as you move forward. Plus, seeing people looking at their phones, instead being fully engaged, is highly discombobulating. Here are four surefire suggestions on winning from the start.

Are You Prepared?

Are You Prepared?

The number one reason that presentations fail is a lack of preparation. Whether you are giving an update, making a proposal, suggesting a solution or speaking at a conference, it is critical that you do your homework and understand your listeners and what you want to accomplish. It is not okay to say you were too busy. Think of the time and effort it costs you trying to fix a bad engagement. So what should you consider?

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