- Fast Talker — Fast Fix
A lot of us speak quickly when we are on the phone with our customers or clients. Sometimes it is because we have so many calls in the cue or because we feel pressured to get on to the next call. Whatever the case, it is a habit that can cost us business. Why? When […]
- Tell a Story and You’ll Connect
Most people begrudging attend meetings with vendors or salespeople. They look upon them as an interruption. The last thing they want when they are busy is more information about a product or service thrown at them. When they actually do meet with you, they are often distracted and pre-occupied- anything but focused on you. In addition, when the meeting is over, they quickly forget your message as they move from meeting to meeting. Your job is to pull distracted executives into your world; otherwise, all your hard preparation is for naught. Your one-time golden opportunity may be lost forever.
- So What If I Speak Fast
A lot of us speak quickly when we are on the phone with our customers or clients. Sometimes it is because we have so many calls in cue or because we feel pressured to get on to the next call. Whatever the case, it is a habit that can cost us business. Why? When we […]
- Virtual Meetings, the New Normal
In the old days, managers saw their direct reports daily. They may even have eaten lunch with them or been on the same company bowling team. However, today, managers often oversee people around the globe, in places as far away as India, Kuwait or Korea. The days of interacting face-to-face with one’s direct reports are […]
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