- How You Keep People Engaged in a Virtual Meeting
Virtual meetings are a perfect storm. Since attendees know they are not seen, they are often tempted to do additional things. People check email and voicemail. Some even let the dog out or do laundry! If you are the host, multi-tasking attendees are not what you want. So how do you keep people engaged? Sound […]
- Has Your Credibility Banana Turned Brown?
Credibility is everything in the influence game. As a salesperson or someone who supports sales, you build your reputation and you have success based on your credibility. It may take a long time to build credibility, but it can be lost in a nano-second if one isn’t careful. There are seven ways you jeopardize being seen as someone who is trustworthy, credible.
- Intentional Listening: A must for Salespeople
Strong listening skills are a must. Customers judge people who are trying to sell their ideas or services on the phone by how well they pay attention to them. They expect phone reps to find solutions to their business issues and to anticipate their ever- growing needs, and that is no small order. “Listen to […]
- Things We Forget That Affect Our Impact
Little things matter when it comes to influencing others. Overlooking these may be costly since they cause confusion and delay a decision. The wise communicator avoids the Big Seven Sins or missteps like the following.
Recent Post Comments