For years, scholars have written about communication skills being the key to your business success. Almost every job lists strong communication skills as a requirement, but exactly what does that mean in the whole scheme of things. Companies need to develop...
E-mails can either build or erode credibility. For e-mails to differentiate you in a positive light, take the time to write them clearly and concisely. Make sure to focus them on the recipients and their needs. Lastly, plainly define any follow-up actions. When...
Clarity should be a writer’s highest priority. While everyone nods in agreement, miscommunication is rampant. How many of us have had the unsettling experience of trying to assemble a child’s toy, only to be thwarted by unclear directions. Anyone interested in healthy...
How many times have you wondered if anybody was really listening or cared about what you were saying when giving a presentation? Obviously, the goal is to be heard by your listeners, yet, are there ways you can be sure? Yes and here is how and what the experts do!
The key thing to adding value is know your audience and to show the link between your solution and the needs of the individuals. Listeners don’t like to work at understanding, and they don’t like to feel their issues were unnoticed. The more clearly you show value right from the get-go by reiterating known and unknown issues and by providing examples and stories to prove that your product or service solves these problems, the more likely you are to being successful.
Perhaps, there has been something in your work life that you have failed to do successfully. Maybe a project you directed lost money due to poor planning. Maybe you have lost a job because you failed to bring a problem to the attention of your boss. It’s easy for us to connect failing to being […]
Soft voices are the bane of many people. As a soft talker, you may think it is not such a big issue. However, for your listeners, a voice that is not clearly heard is maddening. It causes people to interrupt or to tune out, especially if they are on a long conference call. Most people with soft voices feel it is just something they are born with, and there is nothing they can do about it. In fact, to them, their voice sounds plenty loud enough since it is bouncing off the gray matter in the skull. There are some solutions.
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