Build Credibility with Every E-mail You Write
E-mails can either build or erode credibility. For e-mails to differentiate you in a positive light, take the time to write them clearly and concisely. Make sure to focus them on the recipients and their needs. Lastly, plainly define any follow-up actions. When...Clarity—It’s Rule #1 in Writing!
Clarity should be a writer’s highest priority. While everyone nods in agreement, miscommunication is rampant. How many of us have had the unsettling experience of trying to assemble a child’s toy, only to be thwarted by unclear directions. Anyone interested in healthy...- Breakthrough or Breakdown
Nobody wants to leave a meeting having a breakdown, wishing you would have done something differently. All of us want to be breakthrough communicators. Getting your message across doesn’t happen by accident. It depends on considering 5 key things: Preparation. First and foremost, you have to do your homework. A breakthrough communicator learns as much […]
- How to Get C Level Executives Interested
When making a proposal to C level Executives, those CEO’s, CIO’s, CTO’s or CFO’s, it is necessary to remember their focus is on solving problems and making the company successful. They are not interested in how an issue was resolved, but that it is no longer a problem. These are very busy people. How you […]
- Listen like your job depends on it because it just might!
Listening is the number one skill for success in business today. Poor listening skills make people angry and make them feel you don’t value them. They affect all relationships, especially business relationships. Most people think they are good listeners. In reality, we listen effectively only 25% of the time. In fact, most people only listen […]
- How to Connect with Your Listeners
Most people feel they are unique. Before they can be receptive to your ideas or recommendations, they need to know you “get them.” As you speak to any individual or group, apply or link your points to the things they care about- and do it often! Do it at the beginning, middle and end of your conversation or presentation. Here are some tips and examples.
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