Virtual Meetings, the New Normal
In the old days, managers saw their direct reports daily. They may even have eaten lunch with them or been on the same company bowling team. However, today, managers often oversee people around the globe, in places as far away as India, Kuwait or Korea. The days of...
Make Your Meeting Worth It
As business professionals, we attend meetings constantly. Sometimes, many of the meetings we attend are a waste of time. Often, they are counterproductive. If you are chairing a meeting, there are a few tips to remember. Preparation Preparing ahead is important. It...
Gaining Trust with a Global Team
In the old days, managers saw their direct reports daily. They may even have eaten lunch with them or been on the same company bowling team. However, today, managers often oversee people around the globe, in places as far away as India, Kuwait or Korea. The days of...
Globe Smarts = Effective Virtual Presentations
Communicating with any team via teleconference or web session is challenging. When the team is spread across the globe, your task as a presenter requires real ‘globe smarts.’ Do not overlook the importance of adapting your message and slides to the audience...
How to Host Productive Meetings
As business professionals, we attend meetings constantly. Sometimes, many of the meetings we attend are a waste of time. Often, they are counterproductive. If you are chairing a meeting, there are a few tips to remember. Preparation Preparing ahead is important. It...
How Can I Lead Them If I Can’t See Them!
In the old days, managers saw their direct reports daily. They may even have eaten lunch with them or been on the same company bowling team. However, today, managers often oversee people around the globe, in places as far away as India, Kuwait or Korea. The days of...
Credibility Busters
Listeners on a call or web session make instantaneous decisions about the speaker’s trustworthiness. In fact, they often feel they have a clear read within seconds. Be aware the following missteps can be costly and can inadvertently “bust” your credibility. Sounding...
How Can I Lead Them If I Can’t See Them!
In the old days, managers saw their direct reports daily. They may even have eaten lunch with them or been on the same company bowling team. However, today, managers often oversee people around the globe, in places as far away as India, Kuwait or Korea. The days of...
Globe Smarts for Effective Virtual Presentations
Communicating with any team via teleconference or web session is challenging. When the team is spread across the globe, your task as a presenter requires real ‘globe smarts.’ Do not overlook the importance of adapting your message and slides to the audience...
Speak Up!
Soft voices are the bane of many people. As a soft talker, you may think it is not such a big issue. However, for your listeners, a voice that is not clearly heard is maddening. It causes people to interrupt or to tune out, especially if they are on a long conference...
Inflection Matters!
A voice with inflection is captivating and motivating. It commands attention and makes people want to hear more. A voice without inflection is flat, a monotone. An uninteresting voice bores annoys and confuses those having to endure it. As you consider how you might...
Globe Smarts for Virtual Presentations
Communicating with any team via teleconference or web session is challenging. When the team is spread across the globe, your task as a presenter requires real ‘globe smarts.’ Do not overlook the importance of adapting your message and slides to the audience...
The Problem with NOT Pausing
Pausing is the most under-utilized tool that a speaker has. Most people who use the phone to conduct business only concern themselves with their message. For example, they want to explain a product, fix your software or update you on month-end results. They forget...
How You Keep People Engaged in a Virtual Meeting
Virtual meetings are a perfect storm. Since attendees know they are not seen, they are often tempted to do additional things. People check email and voicemail. Some even let the dog out or do laundry! If you are the host, multi-tasking attendees are not what you want....
Did You Have Them at Hello: Your Tone of Voice is What Counts!
A good portion of anyone’s day is spent on the telephone. Everyone wants to make a good impression, but it’s the first few words out of your mouth that determine whether people will perceive you in a positive or negative manner or whether they will trust and believe...
What Kind of a Listener Are You — It Matters!
Approximately eighty percent of our waking hours are spent listening. You would think, by the sheer fact that so much of our time is devoted to listening, we would be fantastic at it, real superstars. The reality is not very many of us are good at listening because of...You’re the Host of Your Teleconference – So Act Like One!
Instead of face-to-face meetings, many of us facilitate teleconferences or meetings over the phone. Without seeing people’s responses to our points, teleconferences can prove to be challenging. To be successful, one has to think of being the host of his or her own...- Globe Smarts for Effective Virtual Presentations
Do you communicate with people located elsewhere in the world? If you do, it is important to have “Globe Smarts.” You cannot communicate over the phone as if the audience is exactly like your home audience. You have to be savvy about speaking multi-culturally and make adjustments in what you say and in what you show on your slides. Here are a ten quick tips.
- Are You Prepared?
The number one reason that presentations fail is a lack of preparation. Whether you are giving an update, making a proposal, suggesting a solution or speaking at a conference, it is critical that you do your homework and understand your listeners and what you want to accomplish. It is not okay to say you were too busy. Think of the time and effort it costs you trying to fix a bad engagement. So what should you consider?
- Laid Off? Furloughed? Here Are Some Imperatives!
Covid 19 has decimated an economy that was thriving. Instead of record sales, industries, like airlines, restaurant and hospitality, now wonder if they will survive. Other companies and corporations worry about the loss of sales due to the disruption of production. Almost every industry has had to make tough decisions. Consequently, layoffs and furloughs abound. If you are one of those who have felt the blow of these hard times, know that you are among thousands of people whose lives have been altered, and not just by the threat of catching this debilitating virus. How you handle the disappointing news can have long term effects.
- Here’s How to Leave a Killer Voicemail
In today’s business world, it is almost a rarity when people answer their phone. Mostly, we reach people’s voicemails. This is extremely frustrating for those of us who need information or want answers. What compounds the issue is that when we leave a voicemail, people seem to ignore it. The original design for voicemail was […]
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