Most people enjoy humor. They love to laugh. However, when it comes to the workplace, opinions vary. Some people feel it’s a good thing, others do not. Even in the camp that says humor is a good thing, a lot of folks would say, they are just not funny! Humor, if done right, can be a great tool for relating to your listeners whether face to face, on the phone or virtually.

Every major corporation with a global presence relies on virtual teams to launch products quickly and gain a competitive edge. For any one launch, many teams are often involved. For example, a typical launch team may include marketing, sales, engineering, packaging, manufacturing, etc. Each of those groups may have their own teams working fast and furiously to complete their pieces. It is easy for the sub-teams to lose sight of how their work fits into the big picture since they may have different goals and objectives. When the end game is different for each functional team, collaboration suffers.

A lot of us speak quickly when we are on the phone with our customers or clients. Sometimes it is because we have so many calls in cue or because we feel pressured to get on to the next call. Whatever the case, it is a habit that can cost us business. Why? When we […]

Picture yourself attending a staff meeting. How happy are you when the host of the meeting drones on about the numbers or the specifications of a product. Most of us hate lectures. What we do like and appreciate is a great conversation. So how do you as a speaker turn something that seems like a formal presentation into a more relaxed conversation?