Executives tolerate slide shows. No Executive goes into a meeting hoping that you will open your laptop and begin showing slides. They prefer to have a conversation about an issue and utilize slides only when it is necessary to aid comprehension. In querying Decisions...
Almost all of us use slides as we present to our bosses, customers, peers or direct reports. However, not all of us create them effectively. Rather than aiding comprehension, slides can erode meaning and cause confusion. Often, they consist of boring bullet point...
It’s the New Year. A lot of us make resolutions. “Go to the gym.” “Eliminate sweets.” Have a real lunch, instead of a latte.” Most resolutions that I hear are about people’s waistline- rarely any about one’s professional life. This prompted me to ask the I executives I work with what resolutions they wish people would make about their jobs. Here are their top five:
Strong listening skills are a must. Customers judge people who are trying to sell their ideas or services on the phone by how well they pay attention to them. They expect phone reps to find solutions to their business issues and to anticipate their ever- growing needs, and that is no small order. “Listen to […]
Bias — the uncomfortable truth is that everyone biased. Stereotypes about groups of people are ubiquitous. Some of these preconceived ideas or feelings operate at a level below consciousness, and these are called implicit or unconscious biases. They are not limited to race, gender, age or sexual orientation, but may also include many other issues, […]
Every athlete knows that if you want to perform well, you have to have a strong core. They also know that the time to strengthen their core is not while running a marathon or playing 18 holes of golf. It needs to happen long before and gradually over time. The same is true for a presenter. You have to have a strong core.
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