Impact Communications, Inc. is pleased to present the articles we have written during 2011. These articles are in PDF form. You will note there are two columns; the left column of articles is about Presentation Communication Skills and the articles in right column are about Telephone Communication Skills. Click on the article name and the PDF will begin to download.
2011 Presentation Communication Skills Articles
January – Add Up to Real Value
February – Presentations Are Out: Sharing Your Story As In!
March – The Storytellers Checklist
April – Why I Simply Can’t Trust You
May – Promise Never to Commit these Presentation Crimes
June – Quick Tips for Handling Loose Cannons!
July – Need Influence? Read Below!
August – Being as Good as the Big Guys
September – Guidelines for Great Large Group Presentations
October – Connection Matters
November – What Marv White Says about Making an Executive Level Presentation
December – Tell a Story and You’ll Connect
2011 Telephone Communication Skills Articles
January – Want People to Return Your Voicemail? Here’s How!
February – Defending Yourself against the Mad Caller
March – Did You Have Them at Hello: Your Tone of Voice is What Counts!
April – How You Keep People Engaged in a Virtual Meeting
May – Attentive Listening
June – Do You Ask a Variety of Questions or the Same Old Ones?
July – The Problem with NOT Pausing
August – Globe Smarts for Virtual Presentations
September – Put That Smile Back on Your Customer’s Face!
October – Inflection Matters!
November – Speak Up!
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