Impact Communications, Inc. is pleased to present the articles we have written during 2008. These articles are in PDF form. You will note there are two columns; the left column of articles is about Presentation Communication Skills and the articles in right column are about Telephone Communication Skills. Click on the article name and the PDF will begin to download.
2008 Presentation Communication Skills Articles
January – Three Question Strategies to Make Your Sales Funnel Flow Faster, and How You Should Use Them
February – How Women Executives Can Go from Good to Great When Presenting
March – How to Become a Trusted Advisor
April – How to Make A Presentation Memorable
May – Virtual Teams – the Communication Challenges
June –Speak Often, Be Awesome
July – Quick Tip for Handling Tough Questions
August – The Perfect Brainstorm
September – What You Don’t Know Can Hurt You!
October – Paint a Picture – Persuade with Examples
November – What the Mayor’92s Speech Writer Says Is Necessary for Creating Winning Content
December – Why You Should Pay Attention to Your PowerPoint Slides
2008 Telephone Communication Skills Articles
January – Reasons Why Inside Sales People Don’92t Make the Sale
February – Review Those Problem Calls
March – Elevate Your ’93C’94 Game to an ’93A’94 game – Some Simple Tips for Phone Reps
April – Keeping the Voice Sounding Terrific for the Long Haul – What the Experts Do!
May – Turning the Gatekeeper into a Door Opener
June – Fast Talker? It’92s Not Okay
July – Connecting with Customers
August – Wanted: Phone Reps Who Are Good Translators
September – Customer ESP Comes from Listening
October – Note Taking Demonstrates Professionalism and Interest
November – Seven Secrets to Prospecting Like a Pro without Pulling Your Hair Out!
December – Think of a Teleconference as a Radio Show and You Are the Host!
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